Sleep Inn & Suites

Probably the worst hotel experience I have ever had. After a long day of traveling from my vacation it was sad to have it end like this. The best thing that happened there was how fast I was able to get my key. But, after entering the elevator it was all down hill after that. The elevator was kinda shaky and there was a stale smell inside. The smell continued down the hall and into the room. After getting in the room, my wife pointed out to me the condition of the bed sheets, they had loose hairs and stains as she pulled the cover back. There were other issues with the room so we just gathered our things and went to the front desk. The young lady there was nice and went ahead and gave us another room on a different floor. No way possible this could happen again, but it did. Pretty much the same issues, dingy sheets, hair strands all over, fridge was dirty, food left in the microwave, (a whole mini pizza) its almost like someone was using this room...Then the safety factor....I noticed as we were walking to the 2nd room that most of the doors were like pryed open with a crow bar or something. Our door, after closing had a gap in it and the upper door hinge was moving, I wedged the ironing board against the door so we could be alerted if the door moved, but we decided to just leave. When we left there was no one at the front desk. Im not sure what's going on with this place but something needs to change.

When we check in the front desk was great ( a young man) then the overnight lady was very unpleasant and rude. The next morning there was another young lady at the front desk who was rude as well.

Kinda disappointed The room was clean and comfortable. Easy check-in. Neither the washer or dryer were working in the guest laundry, so I couldn't wash our clothes. The coffee pot didn't work properly in the room, and the one in the lobby was broken. And I saw a couple of roaches in our room

The noise was horrible the whole weekend and no one did anything about it, even after there were numerous complaints. The front desk clerk turned off the elevator because there were so many children playing inside of it. Unfortunately, I didn’t get any sleep. I will never stay here again.

Liked that they served free hot food for breakfast. Bed could use a new mattress.

Not non smoking. Someone smoking pot on3rd floor, which filled up hallway. Had to put towel at bottom of door and smell still entered room. Told front desk and they said they know, that’s why they had fan going. It was coming downstairs thru laundry chute. They said they can’t stop people from smoking in rooms. I was Very dissatisfied, but it was too late to find another hotel close to East Jefferson hospital. Beds lumpy, bathtub peeling, management needs to list property as SMOKING. Smells really bad.